From www.magicweek.co.uk:
- Helen, Max and Jack would like to say a huge thank you for the kind messages and support they have received following the devastating incident that so tragically claimed the life of 17 year old Tom (Jack’s twin) on December 21st. Due to the event which has also completely destroyed their business and their home there will be a delay in dealing with any outstanding enquiries and correspondence, they would ask for your understanding and patience at this difficult time
For the details, see http://metro.co.uk/2015/12/22/teenage-b ... e-5580620/
Our condolences go to the family.