FULL 52

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FULL 52

Postby AA 14 » Mon Nov 06, 2017 8:52 pm



Hi
Just wondering if anybody knows if Dave Forrest is currently away or something?
I placed an order on his website but despite several emails I have received no response.
I do not wish to criticise Dave in any way as I am a fan of his work, I would just like a response

Thanks
Andy

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Re: FULL 52

Postby mr invisible » Thu Nov 09, 2017 3:18 pm

AA 14 wrote:Hi
Just wondering if anybody knows if Dave Forrest is currently away or something?
I placed an order on his website but despite several emails I have received no response.
I do not wish to criticise Dave in any way as I am a fan of his work, I would just like a response

Thanks
Andy
Same with most of the people, who have ordered from him.. He seems have vanished ???? :? :? :?

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Re: FULL 52

Postby mark lewis » Thu Nov 09, 2017 3:24 pm

Have you tried phoning him?

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Re: FULL 52

Postby AA 14 » Thu Nov 09, 2017 4:31 pm

mr invisible wrote:
AA 14 wrote:Hi
Just wondering if anybody knows if Dave Forrest is currently away or something?
I placed an order on his website but despite several emails I have received no response.
I do not wish to criticise Dave in any way as I am a fan of his work, I would just like a response

Thanks
Andy
Same with most of the people, who have ordered from him.. He seems have vanished ???? :? :? :?


That is worrying but thanks, at least I know its not just me.

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Re: FULL 52

Postby Mandrake » Thu Nov 09, 2017 9:39 pm

I just had their latest promotional email so they're still active.

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Re: FULL 52

Postby Mandrake » Wed Nov 22, 2017 9:42 pm

A further email received includes:

    A message from Dave

    I just want to say how truly grateful I am for your continued custom and support. And, I also want to let you know that, in the coming months, we will be reshaping the administrative side of the business - improving and streamlining the Full 52 experience. As we endeavour to improve our service and your satisfaction you can expect a faster, more communicative and more efficient service from Full 52 Productions. Thank you for continuing to purchase your magic from Full 52. Big love. X

    *** POSTAL PROBLEMS ***

    Have you recently placed an order and not received your purchase?

    We are aware that a few select orders have not reached our customers lately. We can only apologise and assure you that we are, of course, re-shipping the missing orders as soon as we are made aware of them.

    If you have been affected, please email Dave directly - dforrestfull52@gmail.com" target="_blank" target="_blank - quoting your order number and we will remedy the situation immediately.

    We appreciate your patience and understanding in this matter.


It would be good to get confirnmation that the queries mentioned earlier have now been resolved.

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Re: FULL 52

Postby AA 14 » Thu Nov 23, 2017 5:17 pm

Unfortunately, not yet. Yes, I too received this email and did email Dave again but still no response just yet.
Very disappointing service, but clearly a talented magician.

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Re: FULL 52

Postby Mandrake » Thu Nov 23, 2017 9:51 pm

Sorry to hear that.

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