Excuse my ignorance, but why are Penguin so disliked on these forums? I've only used them a few times myself, but found them to be very helpful and prompt in responding to my emails, they are very competitively priced (even taking p&p into consideration) and their instruction videos are generally quite good, too. What's the deal? The only downside I can think of is their forums; seems like it is mostly populated by juveniles who talk gibberish more often than not. Apart from that, I really don't have a problem with them.
