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Hi. has anyone ever used mastermindreader.com to purchase ebooks? I ordered one on Feb 8th. The website says that they don't provide instant downloads, but that the link will be emailed within 24/48 hours. After I'd received nothing after 72 hours, I emailed Bob Cassidy (who runs the site) but have heard nothing from them whatsoever. It's only an email link I'm waiting for. How long can it take?

Anyone any experience? I'm not for one moment suggesting that Bob Cassidy is anything other than a genuine guy, but I'm just a tad concerned over this odd delay.

Ah. Search on The Magic Café for the name and have a look at the results.

I wouldn't hold your breath waiting for the book.

Bob is not "dependable" when it comes to quick turn around. BUT YOU WILL GET YOUR BOOK!

He will eventually take care of you and usually tosses in some kind of bonus book or something as his apology. There have been many, my self included, offer to help Bob so as to keep this from happening but he just don't like giving up the control. Sadly this sort of thing is very common in our world when you deal with full time workers like Bob, Mark Strivings and myself... we just have too many things to take care of and not enough time in the day. Those that would represent us typically think they are worthy of the lion's share on the profits when it's our work and our contributions e.g. we'd rather do it ourselves.

There are other reasons for all of this and I can assure you, it's not going to be something that changes anytime soon. In fact, it may get a bit more complicated for some reason (please don't ask me why).

I will say that if you perceiver and keep tapping Bob's email, you will benefit in the long run. Just know that it take a while most of the time... I'm still waiting on two books I ordered over a year ago... he sent 8 of the ten I ordered and put the other two on back order... I don't understand on an ebook can be back ordered, but Bob does for some reason... go figure.

themagicwand wrote:Hi. has anyone ever used mastermindreader.com to purchase ebooks? I ordered one on Feb 8th. The website says that they don't provide instant downloads, but that the link will be emailed within 24/48 hours. After I'd received nothing after 72 hours, I emailed Bob Cassidy (who runs the site) but have heard nothing from them whatsoever. It's only an email link I'm waiting for. How long can it take?

I've been waiting about a year for one item that was advertised as available for order, but waiting to be finished. Bob did offer to let me have something else, but I particularly wanted this e-book and it's now 2007!

It's not the only thing I've been waiting for, but I've soft-pedalled on it, because I know he gets behind on stuff and he's also had some things going on in his personal life over the last couple of years.

At other times, he's been incredibly efficient and I've had the links sent back almost by return.

Having done some research I now see how silly I was to order anything from Bob Cassidy. Whatever problems the guy has, taking money for a product and then not delivering it is plain wrong. If he has problems or issues that mean he cannot deliver a product or service then he should not be advertising them and taking money for them.

I paid him immediately. If I buy a pint of milk in my supermarket, I don't expect to receive it at some point in the future, although no-one is quite sure when (if ever) this may be. There are laws against this kind of thing.

And saying "Oh, good old Bob, I've been waiting for 10 years for my ebook" is no excuse. $40 for an ebook is steep, but I paid it in good faith. Imagine if all online retailers operated like this.

I don't want to upset anyone and I realise that Bob is a legend of mentalism. All I was is my stupid email link.

I agree that things get way out of hand when it comes to how Bob does things but the other side of the coin is, you can't get the information he offers from any other source -- it's his!

Much of his material is carried by various reputable Magic Dealers who typically have things in stock... you may want to see what can be done along that route if you can't wait.

Join the club!

I have had sporadic contact since I paid him a month ago and heard today that my product will be available soon.

I am sure it will come, but I have to agree with themagicwand in this one.

Cassidy might have some good ideas but the service he provides is a joke.

I have bought a lot of stuff from Bob Cassidy and I know the feeling - but it was all worth the wait.

A friend of mine recently loaned me a copy of "The Artful Mentalism of Bob Cassidy" - which I have have recently purchased. I found that a lot of the stuff on his site is repeated in the book. (But don't order it from his site)

As has been said before - just keep at it with emails to him. Seeing as you would've used paypal to order from him - perhaps use their complaint facility (if it's less than 40 days or something). For me it's a last resort - but when I spent $100 on a couple of ebooks from him I was left with no choice. The books arrived a few days later.

Have you ever read a story of some or other novice searching for truth who climbs a high mountain to get some secret from a guru in a cave - and then is made to wait outside for a few months until eventually he is let in...

Money gives us an illusion of power and we're used to that power of pulling out our cash and people need to respond because we've paid. I like to look at it differently. What I I gain from people like Bob is worth far more to me than the money I pay for it - or the money I lose from attempting to purchase it

I so long for the days when magic dealers told you up front in their ads that a 8-12 week wait should be expected for delivery... all this instant gratification has spoiled folks

Craig Browning wrote::lol: I so long for the days when magic dealers told you up front in their ads that a 8-12 week wait should be expected for delivery... all this instant gratification has spoiled folks

hmm - sounds like the standard waiting period in SA (buying stuff from overseas that is)

Back in the 'old' days, before t'internet, I remember waiting a month for a magic book to arrive not even being a problem.

As stated, instant gratification is spoiling people.

I've actually noticed that increasingly more and more customers of mine are asking 'where is my product' if the postman hasn't been within 24 hours of their order—even if they order at 3am the previous day!

Come on, chaps. Let's be sensible about this. Expecting goods to teleport themselves instantly through your letterbox is completely unreasonable; the post takes time and things can get lost or stolen en route. But having to repeatedly badger away with phone calls and emails just to get the supplier to actually send you something you've paid for is completely unacceptable. The idea that money sets some form of unrealistic expectation that you'll receive what you buy is clearly nonsense and not certainly how the law sees it; neither should any of you. "Good Old Bob" or any other supplier is ripping you off if it takes a complaint through PayPal or a threat to go to law before anything is done about fulfilling your order or furnishing you with a full refund.

Tomo wrote:The idea that money sets some form of unrealistic expectation that you'll receive what you buy is clearly nonsense and not certainly how the law sees it; neither should any of you. "Good Old Bob" or any other supplier is ripping you off if it takes a complaint through PayPal or a threat to go to law before anything is done about fulfilling your order or furnishing you with a full refund.

Hmm - not exactly what I was getting at. I agree that it's not how the law sees it - but it's how I choose to see it (with a few people - like Bob). The point is I don't think Bob Cassidy is going to change when it comes to this kind of thing. He's a much better mentalist than he is a businessman (his words). For me - complaining about something that probably won't change is too much wasted energy - so if I want to benefit from what he has to offer then I willingly take the risk that it will take a while to get to me. That's just the way I like to look at it.

Part of what I was saying is also a bit of a dig at how commercial the whole magic industry has become - and how we are used to paying our money which then gives us the right to demand what we bought. Yes - I know this is how it works 'in the real world' - but in the real world there are also those who are very busy and have other things to do other than run a website. I'm grateful that he shares what he does and I would rather he ran things the way he is running them than not at all.