by nameless » Sep 20th, '10, 15:28
Got mine for Sunderland on April 25, but what a chore it was.
Went down to the the box office nice and early, only to find it didn't open 'til noon (please, put some sort of opening time on your website!)
Went back then, and there were only a couple of people in front of me so I got served seconds after the tickets went on sale. I originally wanted tickets for the 24th, but in that time they'd sold out online up to Row M. Every time the woman named some seat numbers, they were sold online before I had a chance to answer!
I finally got a couple, then was told there would be a £3 charge PER TICKET for paying by card.
The whole reason I went to the venue rather than book online was to avoid TicketB*stard's Dick Turpin-style booking fees and extra charges, but the card charge device had TicketB*stard on it, so it appears that I was dealing directly with them anyway, rather than the venue.
That's £3 per ticket mind you, not per transaction. There was an old couple buying four tickets for four or five different shows, and they got hit with a huge bill because of the extra charges.
From the bottom of my heart, I hope the boss of TicketB*stard dies in a car fire, and I hope his greedy, virtual ticket-touting company burns with him.
I asked the woman if she would hold my tickets while I went to a cash machine, because there was no way I was paying £6 for ... well, what exactly? Thankfully she did. By the time I got back, she told me there were better seats left for the 25th ... five rows back, right in the middle. I went with those, since that's about where I wanted to be in the first place.
If you're reading this Derren, any chance of avoiding companies that like to shaft your fans in the future?