talkmagic.co.uk

Hey just wanted to check something. Have placed an order with these people, but their site doesnt have a phone number, which seems a bit suspect...Im trying to reach them as I fear my order may have timed out and taken my money...has anyone used them before are they reliable? do u have a contact?


http://www.magictricks.co.uk/

NB: We are unable to accept personal callers

MagicTricks.co.uk Ltd.



Cheers

I boughts bits and pieces off of them in the past without any problems (I think they even sent me a free mouse mat for some reason one time) although that was quite a while ago. Looking through my old emails the only email I have for them is a sales@ which I think is just an automated message and states that you have to use the contact us page on their website. They've had quite an overhall of the site recently but hopefully that should still work.

Try this link on their page http://www.magictricks.co.uk/contact.asp. Note it states:

NB: We are unable to accept personal callers

"NB: We are unable to accept personal callers" means people turning up at what is effectively a warehouse fulfilling orders off the shelf.

Have you tried clicking on Customer Services?

Yes that what I thought....hmmm...shame I like to talk to a person...not to worry as long as someone has heard and used them before thats fine by me....(that is if my order turns up lol)

I should warn you that the email I've got from them was from March 2007! As far as I can remember, they're delivery was pretty prompt though. I never needed to contact them so I can't vouch for their customer services skills.

I used to use them all the time - delivery was generally next day, and I've never had a problem.

I've used them a couple of times without any problems.

Chris wrote:Yes that what I thought....hmmm...shame I like to talk to a person...not to worry as long as someone has heard and used them before thats fine by me....(that is if my order turns up lol)

I interviewed Fraser Simpson who originally set it up a few years ago and he was a sound bloke. He grew the company and sold it on, but I've never seen a single complaint about the new owners.

Cheers Tomo...just having problems with website refunds and stupid atuomated emails..so I havnt a clue whats going on now and how many times Ive been charged for it....It drives me mad not being able to phone a company..just as much as telephone automated banking!!!! arghhh

The new owners are very good and reliable. Charlotte is the one who normally answers emails and she is very prompt and helpful. I've never had a problem with them.

Cool cheers for the reassurance guys

By the way, they have a sister site at...

http://www.moremagictricks.co.uk

...that contains an additional 7,000 items.

Charlotte got back in touch yesterday, they have had some problems with there internet system being down...she was very friendly and apologetic, and so this must reflect there service...she even personally text me as she was worried that I was dissapointed with the service!

What a nice lady...will defo be using them again

Rather than start a new threadseeing as this one is talking about magic online shops. Is anyone still ordering from nothingupmysleeve.co.uk I placed an order about a week ago and paid for delivery etc but heard nothing since.

Is he still in the business of selling magic?

Did you check this out:

IMPORTANT NOTICE:
If you are signing up for NUMS or ordering using a HOTMAIL, GMAIL, YAHOO, BTINTERNET or ORANGE email account (ie. if any of those names appear in your email address) then PLEASE add nothingupmysleeve.co.uk to your junk mail whitelist filter. We are getting numerous occasions where customers are NOT receiving feedback, emails and passwords because it would seem our domain name has been used for spam attacks and our mail server is appearing on spam blacklists.

It might explain apparent lack of communications?