sankey magic

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sankey magic

Postby yddraig » Jul 14th, '06, 11:44



Had to put my thoughts down, a lot of people write in with complaints but very few with "Well Done"'s. recently got a copy of the 3 ring circus, only to find one ring with slightly different shade and a DVD that sticks and stops. Mailed sankey.com, not expecting much back, but wanting to inform them of a faulty disc and helping them keep track in case it's a batch problem. By the next morning i had a response to the none bright ring and a note telling me not to bother the reseller, they would sort it out. don't kno if they knew i was from the UK and not States, but still a rapid and friendly reply.

There, finished now.

I was a fan of the Sankey range before, even more so now.

Y DDraig

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yddraig
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faulty product

Postby lozey » Jul 15th, '06, 15:29

hmm i emailed sankey about a product a while back and got a sh***y reply. Im glad to hear other people get better treatment

(C, AH)
If you have a quality,let it define you no matter what it is-Doug Bradley
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Postby yddraig » Jul 25th, '06, 13:34

package arrived this morning containing one brand new DVD, this one plays fine.
Thank you Jay, i have to say I am very impressed.

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