talkmagic.co.uk

I recently purchased one of their combination packages from the web site, which arrived here a day or so ago. Unfortunately, the Sinister UK book that I wanted was not present but in its place Homicide UK. So I contacted Rick from Outlaw, and after he ascertained what’s happened, he got back to me today telling me that he has npw placed Sinister in the post to me and that I should keep the Homicide book too!!
How’s that for service?

I just wanted to publicise my appreciation and thanks to fantastic customer care! If only all companies looked after their clients so well!

Many thanks Rick

Martin

I have to second your praise for Rick (who, in case you didn't know, Martin is a member of the TM forums), and the Outlaw Effects service.

I can't say enough about Rick, Outlaw and the effects they churn out.

Past experiences both as a consumer and just casual contact with Rick himself have made me a customer for life.