by queen of clubs » Sep 28th, '08, 22:01
I'm sorry to hear about that, Loz.
I've also been the victim of eBay/PayPal BS in the past and I did a lot of research to make sure I never leave myself open to it again.
One thing about paying with PayPal is that you have a maximum (as you'll obviously know!) of 60 days to lodge a complaint. What I intend to do in future if a seller is taking ages to deliver - and I encourage everyone else to do the same - is to lodge the complaint within the time-frame anyway, no matter how plausible their excuses seem. I'd send them a polite email after maybe 40 days and say "Based on PayPal's policy cut off for placing a claim of non delivery, I am left with no choice but to take action to protect my purchase. On receipt of the goods, assuming your explanation is accurate, I will of course cancel the claim."
That way you cover yourself and let them know that you don't suffer fools gladly.
Frankly, if I bought something off eBay and it didn't arrive in 7 days, let alone 60, I'd have something to say and I'd never deal with that seller again once I'd said it.
This Bump In The Night company sounds like a bunch of jokers - thanks for the warning, Lozey.