talkmagic.co.uk

Hey guys,

About 2 months ago I purchased pure smoke. After recieving the device, it stopped producing any form of vapor after 3 days. Two weeks later I recieved a replacment device which worked for about a week. The fine `wire` on the end of the V-guard came off and mean't I could only pump smoke Once every 10 minutes. A month later (new replacement) Being the 2nd day of use, I can already see the fine wire starting to loosen off.

Is anyone else having this problem? After spending a total of well over £200 on PS I am actually really disappointed, considering this is Ellusionist's Product.

Less than an hour later.. the gimmick is now useless and pumps nothing.

I was really genuinely excited about PureSmoke but it seems it's actually Pure Sh/ if the same problem has happened with 3 different devices, to the same person (and, I spoke to the magicshop owner, I'm not the only one who's had to send PS back to him, that's why I had to wait 2 weeks/a month for a replacement)

Sounds like the whole concept is too fragile to last very long, request a full refund as the goods are most certainly not fit for the purpose.

Danny Joseph wrote:I am actually really disappointed, considering this is Ellusionist's Product.

I didn't actually say "I told you so" but if I had then I'd have hated to remind you I'd told you so

Wait - what??

A E-hyped product disappoints???

Time to move to suppliers who handle solid, proven magic; less hype? Sure. Less disappointements? Definitely

I understand allot of E's stuff is quite hyped up (Their a business, it's what their mean't to do (and they do it well). )

But, I have always known E' for their quality control. when the first gimmick died, I understood that i might have got a dodgy unit

E' (before purchase) promise a device designed to be long-lasting. But having 3 units die in a row, with £200 out my pocket (£200 is (even more-so) allot of money for 18 year old me (it's like 2 weeks wages). ) I'm just simply appalled.


The most annoying thing is, even if I get a full refund, I'm still about £100 out of pocket. Having bourght chargers, batteries, refills, paid postage, paid more postages to return old units etc etc.



Edit: I decided to contact E' directly, as against the magic shop I purchased the system from. seems I can't get anything more than a refund. Which I think is pretty dope considering the 2 months and cash i've wasted.

Just to throw it out there - not all units are faulty! Mine has been fine for just over a month now. It may not be, but maybe it's something you're doing?

To be fair, I considered it being me too.

I re-watch the instructions. Been doing everything correctly. and been ultra-delicate even when changing cartridges etc.

I know for a fact not all the units are faulty. I know Jason B' is still using his original 9 months in or something. *But* if the same magic shop is having to replace 5+ units at a time, I can't help but wonder what's going on.

Danny Joseph wrote:I can't help but wonder what's going on.

Shitty supplier

Danny Joseph wrote:But, I have always known E' for their quality control. when the first gimmick died, I understood that i might have got a dodgy unit.

Have you thought their quality control might be an Ellusion.

great spoof video for the product......

http://www.youtube.com/watch?v=ZQiU7xhEa78

hi guys

my pure smoke has stopped 'smoking'

iv had it for about 3-4 months

iv treated it like a baby, understanding the delicate nature of the componance involed. I havent used it in a month or so beliving the batterys had gone. And yet, iv tried different batterys, different cartriges and nothing. I can heard the motor working but JUST nothing!!

Any advice on what i can do?

do you think theres anything Ellusionist can do?

many thanks

sam

mine: i can hear the motor but no smoke really saddens me cos i loved this....

hope you sort out your problem, soon buddy

I remember watching the trailer for it and thinking "what was the point of him using it to comb his hair?"