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Greetings from all of us at Hank Lee’s Magic Factory. Another fine week here in New England.

For the past 37 years, it has been our pleasure to serve your magical needs. From the very beginning, I brought you into my personal life. Our advertising always spoke of my family and my life, in, I hope, an entertaining way. With the advent of the email Newsletter, you have received a weekly dose of what was going on in my life. Bonnie, the kids, the dog, everything. I have always tried to keep you “in the loop.” I hope you feel that you know me very well.
Have we always made everyone happy? No. It would be impossible. When dealing with thousands of customers, there will be some small percentage we just can’t please. It’s part of life.

Recently, I have been told about some wild rumors going around about Hank Lee’s Magic Factory. I suppose they started when I postponed this year’s Cape Cod Conclave. I hate rumors. Really. I don’t visit any of the cafes or forums, because, well, just because I don’t. A few close friends have called to say that there are rumors going around.
It is really odd that the folks who started the rumors have not contacted me directly to find out what, if anything, is going on. Of course, if they did, then the rumors would be horribly tainted with fact.

Without knowing exactly what the rumors are, I can tell you that Hank Lee’s Magic Factory is open for business, every day and the intention is to stay that way. We are taking orders, shipping orders and it’s just business as usual around here. If you call us, we will answer the phone. If you email us, we will answer your emails. If you place orders with us, we will ship them. Today, tomorrow and for the foreseeable future. I will be here, in my same old chair. I hope that this helps clear up any rumors that you may have heard or any that you may have started.

That having been said, let’s move on to this week’s excitement.

A Special Message From Hank Lee:

Greetings from me, Hank Lee.

I suspect that by now you have read the reports of the government’s charges against me. I have agreed to plead guilty to these charges. Although the charges allege misuse of a customer’s credit card, I am writing to assure you that Hank Lee’s Magic Factory has since adopted procedures to insure the safety and privacy of our customers’ information.

I was wrong in every way, and now I will face the consequences. I could not possibly be more sorry for my behavior.

My actions have deeply impacted my family. And, I know that they have impacted you, our customers and friends. While we have tried to build a base of trust over the last 37 years, it has been seriously damaged, and must now be rebuilt.

If there is a brighter side, Hank Lee’s Magic Factory is not just about me. It is about our long time employees who are here every day and could not be more honest, forthright and knowledgeable. These people can be trusted, 100%. They have been with Hank Lee’s for more than 20 years each and have impeccable records, both in life and in the workplace.

In the past day, I have received many emails and notes. Most are from people hoping that the present situation resolves itself quickly and wishing me the best in this difficult time. Some are from people who do not exactly wish me well. This is to be expected. I appreciate all correspondence.

This is what I can tell you right now. Hank Lee’s Magic Factory is not in danger of closing. We will continue to accept your orders, process them and ship them as always. I hope that you will continue to place orders with the Magic Factory, and allow me to rebuild your trust in us.

Hank