talkmagic.co.uk

Hi peeps,

I just wanted to express my gratitude to Chris Jones (AKA Seige) form www.nothingupmysleeve.co.uk

I placed an order with the web site this week and found it not only to be one of the cheapest priced magic sites around, but it is easy to use, the payment system is user friendly and customer service is absolutaly fantastic. I must have sent and recieved around 20 private messages to Chris asking question after question, all of them were answered with great courtesy and the relevant information was provided.

The goods arrived next day before 9.30 which was a bonus and to top it off I got an extra 10% off being a TM member (plus a free gift, because it was my lucky day)

I know NUMS is a fairly new shop, but I will definatly be using it again as my first choice. If you haven't shopped there before, what are you waiting for? get shopping! give in to your C.U.P.S

Rating 5 stars

yep, im sure seige will be getting tired of me singing that shops praises but yeah, easily one of the best.

I wished we have these kind of stores up here. Nice work Siege.

Yup. A top service. I had to send something back this week after a slight mix up. He even refunded my postage and the replacement was here next day too, along with an embarassed email!

Hey GaMeR,

Seige does ship worldwide you know! My next purchase is going to be a brick! yes I am going to build a house peice by peice, hahahaha only joking. Being serious though a brick of bikes, 12 packs of bycicles for £14.93 less your TM discount of 10% is only £1.12 per pack.

Sorry if I sound like a NUMS agent, but what a site and what a guy, not many magic sites pass on this kind of saving!

Kind words, chaps. Thank you

NUMS isn't about high profits or taking the world by storm. It's about offering good quality stuff at good prices. It's something I've ALWAYS wanted from a magic store, and I thought it was about time someone did it.

I will be totally honest that the store is basically operating at practically zero profit currently, which sounds crazy! Zero postage on most orders, discounts, special offers... you must think I'm mad.

But I am really enjoying it. And it's something which I hope will grow and grow. I'm already dealing with the world's top magic suppliers bringing in new and exciting stuff all the time. And once I get time to finish some of my own material, watch out for that too!

I am trying to do a promotion each weekend too... and so far they've proved REALLY popular. This weekend coming (Sat/Sun the 6th and 7th May) are no exception... tune in from Saturday morning for the latest offers... I think some of you may enjoy it!

leighton wrote:Hey GaMeR,

Seige does ship worldwide you know!

Yes I know that. But nothing beats a good store located at your home country.

Also, there are restrictions on sending playing cards and videos to Turkey, which is a little known fact!

Folks, I have been waiting for NUMS to "open" for some time now and it really is good news.

Seige is a very inventive magician and artist and it shows in his choice of stock and the sites layout.

The prices are as fair as they get and the building stock of the "raw materials" of magic along with a good selection of new and older classics is refreshing.

C'mon, keep him hopping and get your orders in!

Now...Scorpion huh?....hmmmm Oh Seiiiige......

Yep I agree NUMS is great! Good job, highly recmomended.

seige wrote:Also, there are restrictions on sending playing cards and videos to Turkey, which is a little known fact!

Videos are ok for now, but I heard that the playing deck import is still held by our "Red Cross" named Kizilay but I didn't have a problem with buying 8 packs with every order. Still I have to look out for the price tag, if its over $100 I need to go to customs to get my parcel. On last one they didn't understand the bee and tally ho's lying with videos in there, they simply wrote dvd on the parcel.
In the end most of my money goes to mail people.

I guess the way around it is to ask for the items to be posted as gifts. There's little chance of insurance being made, but sending items as gifts in non-commercial packages is often overlooked by customs.

I only know of this Turkish law because my neighbour is a Turk (Bloody nice fella, Eddie—it's barbecue weather! MMMMMM!). His family are Turkish residents, and him and his wife live over here. I've had long conversations with him about Turkey and the EU and Customs and Restrictions. Apparently, he can't even send them coffee!

Some country-specific laws are a real pain when exporting things. Part of the initial delay with me setting up international shipping was gaining knowledge of what I can send to where.

For example, I can send pretty much anything around the EU (with certain restrictions) without a customs declaration. But some countries are tricky... Norway, for instance, has serious client-side tax penalties on commercial goods over £10.

It really does make retailer's jobs harder. Every order for overseas I get, I have to cross reference and make a decision as to what/how I can send. I've even had to issue refunds because I am simply not taking the risk of the customer getting a fine or import bill.

And take, for example, my imports from abroad... For instance, I place a $1000 order with Ellusionist. Add to that shipping of $150. The goods arrive within 2 days, fantastic!

But...

A week later, I get a letter from the courier company wanting £150 in VAT and an exceessively large handling fee to boot. So my £550 order ends up costing me nearly £900. You have to take this into consideration when dealing with most UK magic shops... just because you see the price cheaper in the US, that isn't the price we/you will pay.

I don't resent paying the VAT at all, that is sort of expected. But it can come as an unexpected shock!

Advice would be, if you're in a country with strict import laws, ask the international shop you are dealing with FIRST before you order if they will put your items down as Gifts. It may save you some money (but bear in mind, I cannot condone it, as it is the humble tax-payer who is losing out!)

I'd like to add my commendations on NUMS. I haven't received what I ordered yet but I ordered some stuff yesterday and shortly after got an email saying I'd just missed the postman but he would send it out tomorrow to be delivered monday. No other magic site keeps you "in the loop" like this.

Whilst I cannot comment on the products themselves yet (although I have no doubts) the customer service is top-notch!

Keep up the good work, Seige.

I am based in a very small 'hamlet', and our post office has one collection PER DAY! The other way to do this is to drive 20 miles to the main branch...

I have a disclaimer on the shipping section of the site, saying all orders made BEFORE 12 midday will despatch that day.

It's a logistics thing, but I am looking into getting SmartStamps, which will enable me to do a lot more and give proper stuff straight to the postie.

I am trying to improve the service all the time, but sometimes there's slight obstacles which take it beyond the call of duty, and driving a 40 mile round trip is one of them I'm afraid!

All understandable my good man. You're providing an excellent service with great prices on great products. I ain't fussed I gotta wait until monday. Your cheaper than penguin, and the one and only time i ordered from them it took me 3 weeks to get the stuff after pay pal had cleared and they allowed for 7 days shipping or whatever. Monday sounds pretty good to me, hell, I'd be happy with it arriving tuesday.