Help needed with UNDERGROUND COLLECTIVE

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Help needed with UNDERGROUND COLLECTIVE

Postby CardMaker » Mar 26th, '05, 12:41



Sorry to post that here,

but I ordered 1x Heirloom from them, paid via PayPal, got my order confirmation but no Heirloom until now.

Any sent emails to them are not answered!

What should I do now??
Any help appreciated. THX.

CardMaker
 

Postby bananafish » Mar 26th, '05, 14:20

I have always found Jamie Badman and co extremely helpful in the past. Have you tried emailing them? It could just be that they have gone away for Easter...

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Postby dat8962 » Mar 26th, '05, 14:28

I had a problem with a corrupted download which was not necessarily their fault. Their service in resolving the problem was excellent.

I'd do as Bananafish suggests and send them an email.

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It's not really an optical illusion - it just looks like one!
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Postby CardMaker » Mar 26th, '05, 16:30

I ordered on march 15th and have not got anything. No emails were answered.

CardMaker
 

Postby CardMaker » Mar 28th, '05, 13:13

Does anybody know if they have other email addresses than support@underground-collective.com or orders@underground-collective.com?

CardMaker
 

Postby dat8962 » Mar 28th, '05, 13:48

GO for them both and double your chances.

I'd be surprised if you don't get an email quaickly after the Easter break

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Postby CardMaker » Apr 5th, '05, 09:31

Finally it arrived on 05-04-2005.
Others are much faster in s&h :wink:

CardMaker
 


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